Senior AI QC EN SHACC ALL(MJ037560)

岗位职责

职位描述

• AI Quality Assessment Framework & Standards

• Establish and maintain quality evaluation criteria for LLMs, covering accuracy, safety, compliance, and instruction-following capabilities.

• Design evaluation workflows combining automation and human-in-the-loop assessment to quantify model performance regularly.

• End-to-End Quality Control & Risk Management

• Own regression testing and acceptance testing for model iterations, enforcing quality gates to prevent performance degradation before launch.

• Monitor online performance to mine for badcases, identifying model hallucinations, logic errors, or experience defects, and issue timely risk alerts.

• Issue-Driven Improvement & Closed-Loop Management

• Lead Root Cause Analysis for quality issues, precisely diagnosing whether failures stem from data, prompts, or model architecture.

• Drive algorithm, product, and operations teams to resolve quality defects, track the fix rate and conduct re-validation to ensure a closed-loop process.

• Cross-functional Collaboration

• Bridge the gap between business needs and technical implementation, ensuring the AI delivers real value to users.

任职资格

• Educational Background: Full-time bachelor's degree or higher.

• Work Experience: 3+ years of experience in internet product operations. Hands-on experience in LLM/AIGC product operations is highly preferred.

• Professional Skills:

• Mastery of AI evaluation methodologies (e.g., Golden Dataset construction, Human Evaluation SOPs).

• Sharp eye for detail ("bug hunting" mindset) with the ability to mine potential risks from massive data.

• Familiarity with Prompt Engineering to reproduce or verify issues (focus on validation rather than daily maintenance).

• Soft Skills: Strong cross-functional communication skills; ability to use data to influence and drive cross-functional partners to solve complex problems.

• Language Skills: Proficiency in written and spoken English.

• Preferred Qualifications: Project management experience is a plus.