Senior QA EN SHACC ALL(MJ035074)

岗位职责

职位描述

• AI Quality Assessment Framework & Standards

  • Establish and maintain quality evaluation criteria for LLMs, covering accuracy, safety, compliance, and instruction-following capabilities.

  • Design evaluation workflows combining automation and human-in-the-loop assessment to quantify model performance regularly.

• End-to-End Quality Control & Risk Management

  • Own regression testing and acceptance testing for model iterations, enforcing quality gates to prevent performance degradation before launch.

  • Monitor online performance to mine for badcases, identifying model hallucinations, logic errors, or experience defects, and issue timely risk alerts.

• Issue-Driven Improvement & Closed-Loop Management

  • Lead Root Cause Analysis for quality issues, precisely diagnosing whether failures stem from data, prompts, or model architecture.

  • Drive algorithm, product, and operations teams to resolve quality defects, track the fix rate and conduct re-validation to ensure a closed-loop process.

• Cross-functional Collaboration

  • Bridge the gap between business needs and technical implementation, ensuring the AI delivers real value to users.

任职资格

• Educational Background: Full-time bachelor's degree or higher.

• Work Experience: 3+ years of experience in internet product operations. Hands-on experience in LLM/AIGC product operations is highly preferred.

• Professional Skills:

  • Mastery of AI evaluation methodologies (e.g., Golden Dataset construction, Human Evaluation SOPs).

  • Sharp eye for detail ("bug hunting" mindset) with the ability to mine potential risks from massive data.

  • Familiarity with Prompt Engineering to reproduce or verify issues (focus on validation rather than daily maintenance).

• Soft Skills: Strong cross-functional communication skills; ability to use data to influence and drive cross-functional partners to solve complex problems.

• Language Skills: Proficiency in written and spoken English.

• Preferred Qualifications: Project management experience is a plus.

任职要求

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