民宿业务 CM-BD(MJ035062)

Company 携程

Focus 技术 · 其他

Shanghai

May 19, 2026

岗位职责

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  Role Overview
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We are seeking a strategic and commercially driven Connectivity Partnership Manager to act as the critical bridge between Trip.com Group and Short-term rental technology provider, including Channel Managers (CM), Property Management Systems (PMS).

Unlike traditional support functions, this role is designed as a commercial growth engine. The candidate will be responsible for aggressive supply acquisition, scaling our vacation rental (VR) portfolio, and leveraging our technical integrations as a competitive sales tool. The candidate will manage the "pipes"

that allow properties to connect to our platform, ensuring high-quality, scalable growth.

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  Key Responsibilities
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Supply Acquisition & Portfolio Scaling: Identify, onboard, and manage relationships with Channel Managers and PMS providers to drive new property supply (ACQ) across multiple countries.

Commercial Growth : Act as the Account Manager for technology partners. Drive feature adoption and ensure our connectivity solutions outperform industry benchmarks.

Connectivity Quality Management : Own the technical health of your assigned partners. Monitor and reduce error rates, latency, and API-related service defects to prevent overbookings and operational issues.

Onboarding & Certification : Manage the end-to-end integration lifecycle, reducing the time from "signing" to "live and certified."

Cross-functional Collaboration : Work daily with Product, Engineering, Local Market Managers, and Technical Support to relay feedback, resolve API bugs, and align on product strategy.

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  Key Performance Indicators (KPIs)
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Success in this role will be measured by:

Property Count (Supply Growth): Number of new hotels/VRs connected via your managed partners.

Feature Adoption Rate: Percentage of partners implementing new tools (e.g., V3 to V4 API, Content API, Contract API).

Connectivity Quality: Error Rate (target: <1%), SSDR, ALR, and Content Score improvements.

GMV: Total booking value flowing through your assigned tech partners.

Onboarding Efficiency: Reduction in days-to-live (target: 10 days → 3 days).

Operational Cost Reduction: Decrease in Service Defect (Tech Error) tickets and CM IQ tickets.

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  Qualifications & Requirements
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Experience: Proven experience (3-5 years) in Partnership Management, Business Development, or Account Management within the travel tech ecosystem (PMS, Channel Managers, OTAs).

Commercial Mindset: Demonstrated ability to use connectivity as a sales lever. Experience with incentive programs and high-impact supply acquisition is a plus.

Technical Acumen: Comfortable discussing API health, error rates, and technical specifications with engineering teams and external partners. You do not need to code, but you must understand the "plumbing."

Strategic Thinking: Ability to manage a portfolio of partners, segmenting between "high-touch" strategic accounts and scalable long-tail providers.

Communication: Excellent English communication skills; ability to translate technical details into commercial value propositions.

Education: Bachelor’s degree in Business, Technology, Hospitality, or related field.

任职要求

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