Company Ctrip
Focus Tech · Testing
Location Shanghai
Published August 13, 2026
Job Responsibilities
Responsible for product experience operations, including establishing product experience mechanism standards, building an experience metrics system, and enhancing experience operation capabilities.
Monitor data trends and anomalies to proactively identify product quality issues, user experience gaps, or system inefficiencies.
Establish a data monitoring mechanism, perform daily data extraction, analysis, and visualization using tools such as SQL to identify operational bottlenecks and risk points.
Build strong collaborative working mechanisms with business teams and establish an effective closed-loop process with internal service teams to jointly improve operational outcomes.
Job Qualifications
Educational Background : Full-time bachelor's degree or higher.
Work Experience: Over 3 years of experience in data analysis, data product management, or data engineering. Experience in SQL is needed.
Professional Skills: Strong understanding of data architecture and quality assurance processes; excellent data mining, analysis, and visualization skills; experience in defining and managing KPIs for AI service or digital products.
Soft Skills: Excellent communication, execution, and cross-team collaboration skills; strong problem-solving and logical thinking abilities.
Language Skills: Proficiency in written and spoken English.
Preferred Qualifications: Project management experience is a plus.