Learning Specialist (Training)(MJ017127)

岗位职责

About Us

Trip.com Group is a leading global travel service provider comprising of Trip, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip Group helps travelers around the world make informed and cost-effective bookings for travel products and services, and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world".

Responsibilities

1. Identify and analyze training demands of international business teams. Plan, coordinate, develop, and implement new joiner training projects, be result-oriented, track and review the progress periodically, and follow up with optimization iteration.

2. Able to deliver workshops and lectures in fluent English, empower the business team through training projects, and be accountable for the training effectiveness.

3. Collaborate with other team members across the company (Product, R&D, Operations, etc.) to develop and implement plans to increase employee effectiveness through the use of training sessions or e-learning content.

4. Produce high-quality content according to the development needs of the business or to address business pain points. Proficiency in creating high-quality PowerPoint presentations and video content is required. Proficiency in using newsletter designing and video authoring tools to create simple, attractive, and impactful posters and videos is required.

5. Continuous optimization of training courses and materials, and effectively extract the best practices, methodologies, tools, and cases based on the business needs.

6. Develop and execute social media strategies that align with business objectives, ensuring successful implementation across all platforms. Continuously optimize content based on data insights to enhance results. Collaborate with internal teams to create compelling multimedia content.

Requirements

1. Language: Fluent proficiency in English (additional languages a plus).

2. Quick learner with excellent communication and presentation skills.

3. Logical thinking, collecting and processing the information effectively while integrating resources.

4. Demonstrate strong adaptability and resilience under pressure. Motivated, results-focused, and optimistic.

5. Proficiency in Microsoft Office, Video/newsletter designing tools (Adobe Photoshop, Adobe Premiere, Office).

6. Ability to thrive in fast-paced, ambiguous environments, work independently and in a team setting, manage multiple priorities simultaneously, and meet tight deadlines.

任职要求

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